Answer every service call
Cover peak periods, after-hours demand, and callers who would otherwise try the next workshop.
For workshops, service departments & mobility teams
Keep the service bay moving.
Linga handles repetitive service calls, collects the vehicle and repair context, and books the right next step without interrupting technicians or front-desk staff.
Service enquiry · 08:07
Action ready“My Golf is showing an engine light and losing power. Can you check it this week?”
Diagnostic booking
VehicleVW Golf · 2019
IssueWarning light + power loss
TimingThis week · flexible
Assessment request created
Vehicle brief and preferred times sent to service reception.
24/7
Service reception
Capture demand beyond opening hours.
1
Complete vehicle brief
Less back-and-forth at callback.
0
Calls interrupting the bay
Technicians stay focused on the work.
The operating flow
Give every caller the right next step.
Capture the repair context
Collect vehicle, symptom, urgency, mobility needs, and preferred appointment details consistently.
Create the next action
Book an assessment, send a structured callback brief, or escalate safety-sensitive situations.
What Linga handles
Consistent on the calls that repeat.
Vehicle and symptom capture
Service appointment booking
Recall and campaign triage
Roadside escalation
Courtesy-car requests
CRM and DMS-ready summaries
German and English flows
Missed-demand reporting
Hard boundaries
Approved by youWhat the agent will not do.
No mechanical diagnosis or safety assurances
No invented parts availability or completion dates
No binding repair quote without approved data
Human escalation for breakdowns and safety concerns
Start on the calls your team cannot reach.
Keep your people and your number. Run Linga on overflow or after hours, review the real calls together, and expand only when the outcome is proven.
14-day live pilot
Post-pilot pricing agreed before launch.