Answer the moment matters
Cover after-hours, overflow, and every call without adding another shift to the rota.
For plumbing, heating, HVAC & field service teams
Turn urgent calls into booked work.
Linga answers when your team cannot, captures the details a technician needs, and moves each caller toward a booking, dispatch, or human handoff.
After-hours call · 22:18
Action ready“My boiler has stopped working and there is water under it. Can someone come today?”
Urgent heating repair
IssueNo heat + active leak
AreaSE15 · In service area
AccessCaller is at property
On-call engineer notified
Complete brief sent with callback requested now.
24/7
Overflow coverage
Keep the existing number and team.
1
Complete job brief
Every field your workflow requires.
14 days
To a measurable pilot
Review real calls before expanding.
The operating flow
Give every caller the right next step.
Qualify without guessing
Capture job type, urgency, postcode, access, and the safe context your team needs.
Book, dispatch, or escalate
Move routine work into the calendar and route emergencies or exceptions to a person.
What Linga handles
Consistent on the calls that repeat.
Service-area validation
Job-type and urgency capture
Calendar booking
On-call escalation
SMS confirmation
Structured job summaries
Multilingual call handling
Call outcome analytics
Hard boundaries
Approved by youWhat the agent will not do.
No remote diagnosis or unsafe instructions
No invented availability, prices, or guarantees
No payment-card capture in open conversation
Immediate human escalation for safety-critical calls
Start on the calls your team cannot reach.
Keep your people and your number. Run Linga on overflow or after hours, review the real calls together, and expand only when the outcome is proven.
14-day live pilot
Post-pilot pricing agreed before launch.