Identify caller and property
Collect the building, unit, contact details, and reason for the call in a consistent flow.
For property managers, operators & resident teams
Route every property call with full context.
Linga separates emergencies from routine requests, creates a clear case, and routes residents, prospects, and contractors to the right next step at any hour.
Resident call · 01:42
Action ready“There is water coming through my kitchen ceiling from the flat above.”
Emergency maintenance
IssueActive ceiling leak
UnitBuilding 8 · Flat 3B
SourcePossibly upstairs unit
Emergency route activated
On-call manager received resident, property, and incident context.
24/7
Resident response
Consistent intake at every hour.
1
Traceable case
From first call to final ownership.
Fast
Emergency escalation
Approved routing, without improvisation.
The operating flow
Give every caller the right next step.
Separate urgent from routine
Use approved rules to classify leaks, access issues, heating failures, noise, and general requests.
Create and route the case
Escalate emergencies, open a work order, or schedule a controlled follow-up with the right team.
What Linga handles
Consistent on the calls that repeat.
Resident and unit verification
Maintenance-intent classification
Emergency escalation
Work-order creation
Prospect qualification
Contractor call routing
Multilingual resident support
Case and response analytics
Hard boundaries
Approved by youWhat the agent will not do.
No unsafe repair or emergency instructions
No lease, legal, or liability determinations
No disclosure of resident data without verification
Human ownership for emergencies and disputes
Start on the calls your team cannot reach.
Keep your people and your number. Run Linga on overflow or after hours, review the real calls together, and expand only when the outcome is proven.
14-day live pilot
Post-pilot pricing agreed before launch.